Volunteer Information


Looking to volunteer in exchange for your ticket to What The Festival?


As you may notice, we are switching to a new volunteer platform this year, called InItLive. Things will look a little bit different than years past, so please let us know if you have any questions or concerns!

 Please be sure to select your “Qualifications” after creating an account – here you can select dates that you are available to work, certifications & any special skills that you might have. You will not need to select any “Roles” for the time being.

 Please read below for some helpful links and information regarding your participation at the festival…


Self-scheduling is now open on InItLive! You should be able to log in to your account to choose shifts & view your schedule. Note that roles & shifts will NOT be visible unless you have paid your volunteer deposit.

Scheduling Guidelines:

  • Box Office shifts Fri-Sun (7.5 hours) are an exception. You just need 2.
  • Some pre + post-fest shifts are split shifts – in this case two 4-hour shifts are the equivalent of 1 regular shift (pay attention to the shift notes)
Note that there is a limitation in the volunteer software & shifts cannot end after midnight. If you sign up for a late-night shift, pay close attention to the shift notes. You will likely need to sign-up for 2 corresponding shifts to total 5 hours or a different end-time will be listed.3. DAILY LIMITATIONS

  • You may not work more than 8 hours in a row (no doubles)
  • If you sign up for two shifts in the same 24-hour period, they need to have at least a 2-hour break between


As in years past, a deposit (refundable ticket) is required from every volunteer to confirm your position. This year, we are collecting deposits ($325) directly through our Eventbrite ticketing system. Once your application is accepted, the link & password will be emailed to you! Do not purchase a regular ticket ahead of time, as they are non-refundable and do not include some of the amenities that are available for volunteers. Tickets will be delivered to your email inbox 1 week prior to the event.

Following the event, volunteer tickets will be refunded (minus a $50 impact fee), so long as all volunteer obligations were completed! Refunds will be processed within 2 weeks of the festival ending.


Once you submit your deposit, you have fully confirmed your position as a volunteer! An eTicket will be sent via Eventbrite 1 week prior to the start of the event. You will need to print this ticket or save the barcode on your phone to be scanned at the box office upon arrival. Upon entry, you will receive a festival wristband, granting you access to the event! General admission camping is included with your pass, but you will need to provide your own camping gear!


All volunteers working during the event (Fri-Sun) will be required to complete 15 hours of work.

Pre-fest volunteers (Mon-Thurs prior) will be required to complete 24 hours of work.

Post-fest volunteers (Mon-Wed post) will be required to complete 24 hours of work.

*Hourly commitments are typically divided into three shifts (1 per day). So, you should expect to work 1 shift per day for 3 days.

*It is also possible to do a combo of pre/post + weekend shifts (adding up to a total of 18 or 21 hours).


If you have already purchased your volunteer ticket on Eventbrite and need to cancel your volunteer position for any reason, you’ll be charged a $50 cancellation fee (basically, the impact fee is non-refundable). If you cancel after 11:59pm on June 11th, the fee increases to $75. Canceling after 11:59pm on June 15th will result in forfeiture of your entire deposit (refundable ticket). To cancel, please email volunteers@whatthefestival.com.

*Please note that refunds will be processed after the event has ended.*


If you carpool with 3 or more people in your vehicle, parking will be FREE! (This applies to volunteers only).
If you travel alone, you will need to be prepared to pay a reduced parking fee of $50 per vehicle.

If you would like to purchase a Car Camping upgrade, you can do so on the WTF Ticketing site.


You will be allowed to check in 1 day prior to your first shift. You will ONLY be allowed to check in to the event during Box Office hours (listed below), so plan your travel accordingly.

Monday June 12: 12:00pm-6:00pm

Tuesday June 13: 10:00am-10:00pm

Weds June 14: 10:00am-12:00am (Midnight)

Thursday June 15: 10:00am-12:00am (Midnight)

—–Patron Box Opens at 3:00pm Thursday—–

Friday June 16: 10:00am-12:00am (Midnight)

Note that non-volunteers will not be permitted to enter the festival site until after 3pm on Thursday (with an early entry pass). If any non-volunteers arrive with you prior to that date/time, they will be turned away!


You will need to check in & out of every shift at Volunteer HQ to receive credit for your hours (located next to FYI Store). We will arrange transportation to your shift location!


Check out the volunteer Facebook group to connect about rides, potlucks, & more. Go here & request to join:


For shuttles & other carpooling options:



  • Closed-toed shoes are REQUIRED while working
  • Your volunteer t-shirt
  • Sunscreen
  • Hat
  • Jacket (it gets chilly at night)
  • Bandana or Dust Mask
  • Any necessary medications
  • Refillable Water Bottle (water is FREE!!)
  • Snacks
  • A folding chair & book (some parking shifts can be a bit slow)


You will check in & out of every volunteer shift at Volunteer HQ (next to the FYI Booth). This is the only way you will get credit for the hours you are putting in. From there, you will either be picked up or we will take you in a golf cart where you need to be.


Crew showers will be open to volunteers ONLY during pre & post event days. During the event, Oasis showers are available for purchase.


Meals are not provided to general volunteers (unless noted below). There will be food vendors on site Wednesday-Monday. Please come prepared with enough food to last the duration of your stay!

*PRE-FEST VOLUNTEERS – you will be provided 1 meal each day on Tuesday & Wednesday of pre-fest.

*POST-FEST – Meals will be provided Monday-Wednesday due to the lack of vendor availability! Be sure to pick up your post-fest wristband from Kathryn on Monday morning. Hooray!


If you have any questions at all, please don’t hesitate to be in touch – volunteers@whatthefestival.com


Thank you!