Volunteer Information



Looking to volunteer in exchange for your ticket to What The Festival?


As you may notice, we are switching to a new volunteer platform this year, called InItLive. Things will look a little bit different than years past, so please let us know if you have any questions or concerns!

Please be sure to select your “Qualifications” after creating an account – here you can select dates that you are available to work, certifications & any special skills that you might have. You will not need to select any “Roles” for the time being.

Please read below for some helpful links and information regarding your participation at the festival…


Your exact volunteer shifts will be scheduled closer to the event. You can expect to receive your schedule at least 1 week prior to WTF!



As in years past, a deposit (refundable ticket) is required from every volunteer to confirm your position. This year, we will be collecting deposits ($350) directly through our Eventbrite ticketing system (a link will be sent out to all accepted volunteers to make their deposits). There will be a special ticket type for volunteers (available for purchase in April). Please do not purchase a regular ticket ahead of time, as they are non-refundable and do not include some of the amenities that are available for volunteers. Tickets will be delivered to your email inbox at least 1 week prior to the event.
Following the event, volunteer tickets will be refunded (minus a $50 impact fee), so long as all volunteer obligations were completed! Refunds will be processed within 2 weeks of the festival ending.


Beginning in April, volunteers will be able to submit their deposits (in other words, purchase a refundable ticket). An eTicket will be sent via Eventbrite 1 week prior to the start of the event. You will need to print this ticket or save the barcode on your phone to be scanned at the box office upon arrival. Upon entry, you will receive a festival wristband, granting you access to the event! General admission camping is included with your pass, but you will need to provide your own camping gear!


If you have already purchased your volunteer ticket on Eventbrite & need to cancel your volunteer position for any reason, you’ll be charged a $50 cancellation fee (basically, the impact fee is non-refundable). If you cancel after 11:59pm on June 11th, the fee increases to $75. Canceling after 11:59pm on June 18th will result in forfeiture of your entire deposit (refundable ticket). To cancel, please email volunteers@whatthefestival.com.


If you carpool with 3 or more people in your vehicle, parking will be FREE! (This applies to volunteers only).
If you travel alone, you will need to be prepared to pay a reduced parking fee of $50 per vehicle.

If you would like to purchase a Car Camping upgrade, you can do so on the WTF Ticketing site.


You will be allowed to check-in 1 day prior to your first volunteer shift. You will ONLY be allowed to check in to the event during Box Office hours, so plan your travel accordingly.

Check back later for 2017 Box Office hours!


Check out the volunteer facebook group to connect about rides, potlucks, & more. Go here & request to join:


For shuttles & other carpooling options:



  • Closed-toed shoes are REQUIRED while working
  • Your volunteer t-shirt
  • Sunscreen
  • Hat
  • Jacket (it gets chilly at night)
  • Bandana or Dust Mask
  • Any necessary medications
  • Refillable Water Bottle (water is FREE!!)
  • Snacks
  • A folding chair & book (some parking shifts can be a bit slow)


You will check in & out of every volunteer shift at Volunteer HQ (next to the FYI Booth). This is the only way you will get credit for the hours you are putting in. From there, you will either be picked up or we will take you in a golf cart where you need to be.


Crew showers will be open to volunteers ONLY during pre & post event days. During the event, Oasis showers are available for purchase.


Meals are not provided to general volunteers (unless noted below). There will be food vendors on site Wednesday-Monday. Please come prepared with enough food to last the duration of your stay!

*PRE-FEST VOLUNTEERS – you will be provided 1 meal each day on Tuesday & Wednesday of pre-fest.

*POST-FEST – Meals will be provided Monday-Wednesday due to the lack of vendor availability! Be sure to pick up your post-fest wristband from Kathryn on Monday morning. Hooray!


If you have any questions at all, please don’t hesitate to be in touch – volunteers@whatthefestival.com


Thank you!